Policies
Privacy Policy
What we collect when you visit or order from HYBRID, how we use it, and who we share it with.
Last updated November 10, 2026
Who we are
HYBRID is a brand operated by WrestleUp LLC, Ohio, United States. This policy covers this website and the orders placed on it. Questions: colehivnor66@gmail.com.
What we collect
When you order. Stripe's checkout page collects your name, email address, shipping address and the billing details your payment method needs. We receive your name, email, shipping and billing address, what you ordered (items, sizes, quantities and prices) and your order reference.
Payment details. You enter card or other payment details on Stripe's page. We never receive your full card number. Stripe may share limited details with us, such as the card brand, the last four digits and the billing country or ZIP code.
When you contact us. Your email address and whatever you include in your message, such as your order number or return details.
On your device. Your cart is saved in your browser's local storage so it's still there when you come back. It stays on your device and isn't sent to us until you check out. Clearing your browser data removes it.
Creator codes and links. If you enter a creator's code or arrive through a creator's link, that code (for example "jake") is saved in your browser's local storage for up to 30 days. If you order, the code is attached to your order so we know which creator to credit and pay. It isn't used for anything else, and you can remove it at checkout or by clearing your browser data.
Server logs. Like most websites, the company that hosts this site may automatically record technical information such as your IP address, browser type and the pages you request, to keep the site secure and running.
Marketing emails and texts
We don't currently send marketing emails or texts, and the site has no signup form. If we add one, we'll only message people who opt in, every message will include a way to unsubscribe, and we'll update this policy first.
How we use your information
- To process and fulfill your order
- To ship your order and email you tracking
- To contact you about your order, including delays, returns and exchanges
- To answer your questions
- To process refunds
- To prevent fraud and keep the site secure
- To keep business, tax and accounting records
- To comply with the law
How we protect it
Payments are handled on Stripe's secure checkout page, so card numbers never pass through our site. Access to order information is limited to the people who need it to run the store. No website or storage method is 100% secure, but we take reasonable steps to protect your information.
How long we keep it
We keep order records as long as we need them to fulfill orders, handle returns and questions, and meet tax, accounting and legal requirements. Emails are kept as long as needed to help you and for our records.
Your choices and rights
You can ask us to access, correct or delete your personal information by emailing colehivnor66@gmail.com. We'll confirm the request comes from you and respond as the law requires. We may need to keep some information, such as order records needed for taxes.
Depending on where you live, you may have more rights under your state's privacy law. We won't treat you differently for using them.
Children's privacy
This site isn't directed to children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us personal information, email us and we'll delete it.
Changes to this policy
If this policy changes, we'll post the new version here and update the date at the top.
Contact
WrestleUp LLC (HYBRID) · Ohio, United States · colehivnor66@gmail.com